Q: What kind of company is Haobang Technology?
A: Haobang Technology is a one-stop service provider focusing on R & D, production and sales of electronic cigarettes. It has its own factory and mature supply chain, with a monthly production capacity of 3.6 million cigarettes. The main business covers electronic cigarette wholesale, OEM / ODM customized services, is committed to providing global customers with cost-effective products and flexible cooperation programs.
Q: Does the product meet international safety certification?
A: All products have passed international certifications such as CE, RoHS, and FCC, and some markets support special compliance services such as TPD (EU), FDA PMTA (US), and e-cigarette production licenses to ensure compliance with the regulatory requirements of the target market.
Q: What is the process of custom service?
A: The process is divided into 5 steps: demand communication → case design → sample confirmation → mass production delivery → after-sales tracking.Professional teams do the rounds and can provide custom samples as soon as 7 days.
Q: What is the minimum order quantity (MOQ)?
A: OEM / ODM custom MOQ is 1,000 pieces, wholesale order MOQ is 1,000 pieces. Larger quantities are offered a step-by-step price discount.
Q: How long is the delivery time?
A: The regular order is delivered within 15-20 days, and the emergency order of 3.6 million units per month is urgently processed (need to discuss the schedule).
Q: Can you provide technical support?
A: We have more than 20 core technology patents for electronic cigarettes, supporting customized research and development of atomization structure, battery life, and oil adaptation, and providing technical documentation and intellectual property rights protection solutions.
Q: Is packaging design and brand licensing supported?
A: Support full brand VI customization (logo, packaging, instructions, etc.), provide free design services, and can assist in applying for trademark authorization and registration.
Q: How to ensure product quality?
A: The whole process quality control system is adopted: raw material inspection → semi-finished product aging test → finished product air tightness / safety inspection → batch sampling, the rate of defective products is < 0.3%.
Q: What factors affect the price?
A: The main factors include order quantity, functional complexity (such as display screen, Bluetooth), formulation of smoke oil, certification standards and packaging process. Provides cost optimization advice to balance quality with budget.
Q: Is there any after-sales guarantee?
A: We promise to replace it free of charge within one year if it is not damaged by human factors, and to recall it unconditionally if there is a quality problem. Offered value-added services such as dedicated customer service, technical training and marketing guidance.
Q: How do you start working together?
A: 1. Submit the request on the official website or by phone; 2. Obtain the quotation plan; 3. Sign the confidentiality agreement; 4. Pay the deposit for sample production; 5. Collaborate on mass production. Online haobanvape.com docking, offline factory inspection and other channels docking.
Q: Do you have export experience?
A: Our products are exported to 30 + countries such as Europe, America, Southeast Asia, Middle East, etc. We are familiar with shipping / air logistics, customs clearance documents (such as MSDS, COA) and local compliance adaptation to reduce customer operational risks.